Unit 1 An Introduction to Business Letter-Writing
Unit 2 Establishing Business Relations
Unit 3 Status Enquiry
Unit 4 Sales Letters
Unit 5 Inqniries and Replies
Unit 6 Quotations and Offers
Unit 7 Counter Offers
Unit 8 Orders
Unit 9 Foreign Sales Contract
Unit 10 Terms of Payment
Unit 11 Establishment,Extension and Amendment of L/C
Unit 12 Packing
Unit 13 Insurance
Unit 14 Shipment
Unit 15 Claim
Unit 16 Agency
Keys to the Exercises