Unit 1 Tourism Industry and Tourists
Unit 2 Travel Agency
Unit 3 Tour Guide
Unit 4 Transportation
Unit 5 Lodging Industry
Unit 6 Sightseeing
Unit 7 Food and Beverage
Unit 8 Entertainment
Unit 9 Shopping
Unit 10 Festivals
Unit 11 Tourism Culture
Unit 12 Complaints
Unit 13 Emergencies
Appendix I Key to the Exercises
Appendix II Tapescripts of Listening Practice
Bibliography