Unit1BusinessMeetings
ReadingIHowtoAttendaMeeting
ReadingIIWinningBusinessMeetings
Extension
SupplementaryReading
Unit2SecrettoSuccess
ReadingIAreYouanEntrepreneur?
ReadingIIMakeMoneybyThinkingtheUnthinkable
Extension
SupplementaryReading
Unit3MarketingStrategies
ReadingIWhenIt'sSmartertoBeSecondtoMarket
ReadingIITechnology-drivenMarketing
Extension
SupplementaryReading
Unit4Competition
ReadingITheInvisibleFist
ReadingIIMoralsintheRatRace
Extension
SupplementaryReading
Unit5Investment
ReadingIGoingfortheGold
ReadingIIKingofBond
Extension
SupplementaryReading
Unit6Banking
ReadingIGainingEfficiencieswithintheBranch
ReadingIIBankingServices
Extension
SupplementaryReading
Unit7MediaandEntertainment
ReadingIPowerinYourHand
ReadingIIHowHollywoodRules
Extension
SupplementaryReading
Unit8Services
ReadingICross-culturalViewsofServiceQuality
ReadingIIBeyondExpectations
Extension
SupplementaryReading
Unit9BusinessEthics
ReadingIEthicsandCompetitiveness--PutFirstThingsFirst
ReadingIIBribery--AnInevitableEvil?
Extension
SupplementaryReading
Unit10IntellectualProperty
ReadingIFlyingSolo
ReadingIIIntellectualPropertyintheGlobalMarketplace
Extension
SupplementaryReading
Unit11E-commerce
ReadingIHowcanaDot-comBeThisHot?
ReadingIIElectronicCommerce
Extension
SupplementaryReading
Unit12Customers
ReadingIAlmightyCustomer(PartI)
ReadingIITheAlmightyCustomer(PartII)
Extension
SupplementaryReading
AppendixI
AppendixII