Unit 1 Room Reservations
Unit 2 Front Desk(Ⅰ)
Unit 3 Front Desk(Ⅱ)
Unit 4 Bell Service
Unit 5 Room Service(Ⅰ)
Unit 6 Room Service(Ⅱ)
Unit 7 Foreign Exchange
Unit 8 Food ang Beverage Service(Ⅰ)
Unit 9 Food ang Beverage Service(Ⅱ)
Unit 10 Recreational Service
Unit 11 Other Services
Unit 12 Shopping
Unit 13 Dealing with Complaints
Unit 14 Payment Handing