PANT ONE A RHgrORIC FOR BUSINESS WRITERS
Chapter 1 The Basic Principles of Good Business Writing
Chapter 2 Diction and Effective Sentenccs
Chapter 3 The Paragraph and the Whole Composition
Chapter4 Style and Tone
PANT TWO INTERNATIONAL BUSlNEl5s WRIFING
Chapter 5 Format and Layout of Business Lettem
Chapter 6 Resumes and Job Application Lettem
Chapter7 Enquiries and Replies
Chapter 8 Quotatiom，Sales Letters
irm Offers and Counter Offers
Chapter 9 Orders and Order Acknowledgements
Chapter 10 Payments
Chapter 11 Shipment and Packing
Chapter 12 Insurance
Chapter 13 Complaints and Claims
Chapter 14 Agencies
Chapter 15 International Corranereial Contracts(I)
Chapter 16 International Corranereial Contracts(II)
AppendixA Business：rTelex Abbreviations
AppendixB Business Abbreviariom
Bibliography
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