英汉秘书口语表达词典

     CONTENTS
   Apologlzing
    General Expressions
    making apologies
    responding to apologies
    Sample Dialogues
   Arranglng Business Trips
    General Expressions
    Sample Dialogues
   ArranglBg Entertainmeot Activities
    General Expressions
    asking about somebody's interest
    asking for somebody's opinion on the activities
    recommending some scenic spots
    arrangiog entertainment activities
    Sample Dialogues
   Asking for information
    General Expressions
    Sample Dialogues
   Asking for OplDlons
    General Expressions
    asking for opinions of colleagues and visitors
    asking for boss's opinions
    Sample Dialogues
   Asking for Permisslon
    General Expressions
    Sample Dialogues
   Claiming
    General Expressions
    lodging a claim
    settling a claim
    Sample Dialogues
   Dealing wlth Application
    General Expressions
    asking the applicant about his intention and qualificationS
    dealing with the application
    Sample Dialogues
   Enqulring and Replylng
    General Expressions
    making a business enquiry
    offering a reply
    Sample Dialogues
   Entertalning Guests to Dlnner
    General Expressions
    reserving a table
    seating the guests
    ordering a meal
    entertaining guests to dinner
    Sample Dialogues
   Expressing Certainty and Uncertainty
    General Expressions
    expressing certainty
    expressing uncertainty
    Sample Dialogues
   Expresslng Thanks
    General Expressions
    expressing thanks
    responding to thanks
    Sample Dialogues
   Filing
    General Expressions
    Sample Dialogues
   Glving Directions
    General Expressions
    showing the way to a rooni in a building
    showing the way to somewhere
    Sample Dialogues
   Giving Good Wishes and Congratulattons
    General Expressions
    giving good wishes
    responding to good wishes
    giving congratulations
    responding to congratulations
    Sample Dialbgues
   Going about Financlal Matters
    General Expressions
    asking about savings
    asking about money exchange
    depositing, drawing and cashing money
    changing money
    talking about financial matters
    Sample Dialogues
   Greetings
    General Expressions
    greeting somebody
    responding to somebody's greetings
    Sample Dialogues
   Helping Guests See a Doctor
    General Expressions
    asking a guest about his health
    seeing a doctor
    conveying the doctor's advice
    Sample Dialogues
   Helping Organize a Meetlng
    Geoeral Expressions
    planning a meeting
    informing about the meetmg time
    briefing about a meeting
    receiving guests
    chairing a meeting
    Sample Dialogues
   Iosuring
    General Expressions
    iaquiring about insurance and purchasing an insurance policy
    talking about insurance
    Sample Dialoguea
   Invltlng
    General Ezpressiona
    extending .an invitation
    accepting .an invitation
    declining an invitatioQ
    Sample Dialogues
   Learning about Office Work
    General Exprewions
    learning otfice procedures
    talking about office supplies and office automation
    Sample Dialogues
   Making Appointments
    General Expressions
    making an appointment
    changing an appointment
    Sample Dialogues
   Making Introductlons
    General Expressions
    introducing oneself
    introducing somebody
    responding to introductions
    Sample Dialogues
   Making Reservatlons for Rooms and Tickets
    General Expresslons
    booking rooms
    booking airline tickets and railway tickets
    booking theatre tickets
    Sample Dialogues
   Making Suggestions
    General Expressions
    Sample Dialogues
   Packing and Despatching
    General Expressions
    talking about the importance of packing
    asking for opinions on packing
    presenting demands for packing
    responding to clients' demands for packing
    informmg the buyer of the shipment ;
    advancing a request for the shipment
    responding to the buyer's request
    talking about the loading and unloading ports
    talking about the mode oftransportation
    Sample Dialogues
   Receiving Messages
    General Expressions
    Sample Dialogues
   Recelving Visitors
    General Expressions
    Sample Dialogues
   Responding to Requests
    General Expressions
    responding positively
    responding negati ely
    Sample Dialogues
   Seeing off Guests
    General Expressions
    parting
    seeing off guests
    Sample Dialogues
   Selling and Ordering
    General Expressions
    placing an orde
    promoting sales
    bargaining over the price
    selling
    Sample Dialogues
   Sending and Receiving Mails
    General Expressions
    asking about postage
    asking about time and ways to mail something
    mailing something
    recei ing mails
    Sample Dialogues
   Sending Telegrams and Telexes
    General Expressions
    asking about the rate for a telegram
    sending a telegram
    talking about telegrams and telexes
    sending a telex
    Sample Dialogues
   Using the Telephone
    General Expressions
    placing a phone call
    answering a phone call
    Sample Dialogues
   Working Out a Schedule
    General Expressions
    working out schedules for various activities
    working out schedules tor visitors
    Sample Dialogues