国际商务写作教程教师用书

    CHAPTER ONE
    AN OVERVIEW OF INTERNATIONAL BUS-
   INESS COMMUNICATION
   Lesson 1 Introduction to Business Communication
   Lesson 2 Principles for Business Written Communication
    CHAPTERTWO
    THE LAYOUT AND APPEARANCE OF BUS-
    INESS LETTERS
   Lesson 3 The Standard Parts of Business Letters
   Lesson4 TheSpecializedPartsofBusinessLetters
    商务书信的特殊部分
    CHAPTERTHREE
    ROUTINEINQUIRIESANDREQUESTS
    日常询函
   Lesson5 LettersaboutRoutineInquiries
    日常询盘信
   Lesson6 Lettersab0utRoutine（）rders
    日常订货信
   lesson7 LettersaboutRoutineCLaims and Complaints
    日常索赔和投诉信
    CHAPTERFOUR
    LETTERSWITHNEUTRALANDPOSITIVE
    INFORMATION
    传递中性和肯定信息的书信
   Lesson8 NeutralRepliestoRoutineRequests
    对日常询函的中性答复
   Lesson9 LettersSayingYestoInquiries
    对询函的肯定答复
   Less0n10 LettersSayingYestoOrders
    对订货信的肯定答复
   Lessonll LettersSayingYestoClaimsandComplaints
    对索赔和投诉信的肯定答复
    CHAPTERFIVE
    LETTERSWITHNEGATIVEINFORMATION
    传递否定信息的书信
   Lesson12 LettersSayingN0toRequestsforFavors
    对请求信的否定答复
   Lesson13 LettersSayingN0toOrders
    对订货信的否定答复
   Lesson14 LettersSayingNotoAdjustmentRequests
    对索赔信的否定答复
    CHAPTERSIX
    LETTERSOFPERSUASION
    说服信
   Lesson15 PersuasiveRequestsforFavours
    求助说服信
   Lessonl 16 Bargainingfor BetterTerms
    讨价还价信
   Lesson17 SpecialAdjustmentRequests
    特别索赔信
   Lesson18 LettersforCollectingPayments
    索款信
   ILesson19 SalesLetters
    促销信
    CH久PTERSEVBN
    SPECIALGOODWILLLETTERS
    特别友好信
   Lesson20 LettersofAppreciation
    感谢信
   Lesson21 LettersofC0ngratulation
    祝贺信
   Lesson22 Let tersofSympathy
    慰问信
   Lesson23LettersofRecommendation
    推荐信
    CHAPTEREIGHT
    TELEXANDFAXINBUSINESS
    COMMUNICATIONS
    电传和传真的商务联系
   Less0n24 Construction0fTelexWordsandExpressions
    电传字词的组成
   Less0n25 Construction0fTelexandFaxMessages
    电传的写作