商务人员实用英语（上下）

Part One Essential English Skills for the Global Citizen
Chapter 1 Introductions
Chapter 2 Introducing the Organization
Chapter 3 Social Conversation
Chapter 4 Invitations
Chapter 5 Eating Out
Chapter 6 Planning International Travel
Chapter 7 At the Airport
Chapter 8 Checking in at the Hotel
Chapter 9 Transport
Chapter I0 Shopping Abroad
Special Sections
1 International Management
2 Professional and Personal Skills
3 Giving Gifts and Making Farewells
Part Two Essential Communications Skills for the Global Professional
Chapter 1 Making Telephone Calls
Chapter 2 Making a Presentation
Chapter 3 Giving an Official Speech
Chapter 4 Meetings
Chapter 5 Negotiations
Chapter 6 Writing a Report
Chapter 7 Writing an Email
Chapter 8 Writing a Business Letter ~
Chapter 9 Official Communications ~
Chapter 10 Modern English Usage
Grammar Ready Reference
Glossary