物流英语

Unit 1 Introduction to Logistics.
　Text 1 What Is Logistics
　Dialogue 1 Introduction to Logistics ComPany
　Text 2 Activities in Logistics System
　Dialogue 2 Visiting a Logistics Company
Unit 2 Customer Service
　Text 1 What Is Customer Service
　Dialogue 1 Delay of Delivering
　Text 2 How to Improve Customer Service Level
　Dialogue 2 Making a Complaint
Unit 3 Warehousing
　Text 1 Warehouse Operation
　Dialogue 1 Visiting a Warehouse
　Text 2 Inventory Management
　Dialogue 2 How Much Should I Order
Unit 4 Transportation and Distribution
　Text 1 Transportation Mode
　Dialogue 1 Negotiating About the Transportation Conditions
　Text 2 Distribution Management
　Dialogue 2 Partial Shipment and Transshipment
Unit 5 Packaging
　Text 1 Introduction of Packaging
　Dialogue 1 Packing of Silk Stockings
　Text 2 Functions of Packaging
　Dialogue 2 The Packaging of Beer
Unit 6 International Logistics
　Text 1 Containerization
　Dialogue 1 Talking About the Unloading Port
　Text 2 Main Logistics Documents
　Dialogue 2 Change the Port of Destination
Unit 7 Purchasing
　Text 1 Purchasing
　Dialogue 1 What Is Purchasing
　Text 2 Purchasing Process
　Dialogue 2 Ordering Equipment
Unit 8 The Third Party Logistics
　Text 1 The Nature of the Third Party Logistics
　Dialogue 1 Searching the 3PL Companies
　Text 2 3PL in China
　Dialogue 2 Evaluating 3PL Companies
Unit 9 Supply Chain Management
　Text i Supply Chain Management
　Dialogue 1 Developing a Supply Chain
　Text 2 Developing Trends in Supply Chain Management
　Dialogue 2 The Possibility of Creating a Supply Chain
Unit 10 Logistics Information Management
　Text 1 The Role of Information Management
　Dialogue 1 Difference between Legacy System and Present System
Appendix I Logisticas Terms
Appendix II Reference Keys
Appendix III Logistics Documents
参考文献