翻开就会说英语

Chapter 1    Daily Service日常服务
　Unit 1   Greeting and Reception招呼接待
　Unit 2   Consultant Service咨询服务
　Unit 3   Making Suggestions提出建议
　Unit 4   Expressing One's Apology表示道歉
Chaptttr 2   Currency and Finance货币与金融
　Unit 1   Movement of Currency货币流通
　Unit 2   Revaluation and Devaluation升值52值
　Unit 3   Financial Innovation金融创新
　Unit 4   Financial Crisis金融危机
　Unit 5   International Investment国际投资
　Unit 6   Security Exchange证券交易
　Unit 7   Stock Market股票市场
　Unit 8   Futures Business期货业务
　Unit 9   Options Business期权业务
　Unit 10   Collection Business托收业务
Chapter 3   Cash Service现金业务
　Unit 1 Opening an Account开立账户
　Unit 2 Deposit Business存款业务
　Unit 3 Withdrawals Business取款_)^务
　Unit 4 Reporting a Lost Passbook存折挂失
　Unit 5 Confiscating Counterfeit Notes没收假钞
　Unit 6 Closing an Account销户
Chapter 4   Foreign Exchange Business 外汇业务
　Unit 1   Money Exchange货币兑换
　……
Chapter 5  Credit and Financing Business信贷理财
Chapter 6  Agency Service代理业务
Chapter 7  E-Bankin9电子银行
Chapter 8  Insurance Services保险业务