外贸函电（第2版）

Unit 1 Form and Structure of A Business Letter
Principles of Good Communication
The Structure ofA Business Letter
The Form of A Business Letter
Addressing Envelopes
Exercises
Unit 2 Enquiries & Replies
Introduction
Specimen Letters
Notes
Supplementary Reading
Exercises
Unit 3 Quotations, Firm Offers & Counter Offers
Introduction
Specimen Letters
Notes
Supplementary Reading
Exercises
Unit 4 Orders & Acknowledgements
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 5 Terms of Payment
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 6 Packing
Introduction
Specimen Letters
Relative Documents.
Notes
Supplementary Reading
Exercise s 
Unit 7 Transport
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 8 Insurance
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises 
Unit 9 Complaint, Claim & Settlement
Introduction 
Specimen Letters
Notes
Supplementary Reading
Exercises 
Unit 10 Agency
Introduction 
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 11 Compensation Trade, Processing & Assembling Trade
Unit 12 Joint Venture & Tender
Unit 13 Case Study
Unit 14 International Business Contract
APPENDIXES
参考文献