Situation 1 Pre-tour Preparation Section I Leading—in Section II Situational Dialogue Section III Introduction to Chinese Tourism Cultu re Section IV Exercises Situation Meeting Tourists at the Airport Section I Leading—in Section II Situational Dialogue Section III Introduction to Chinese Tourism Cultu re Section iV Exercises Situation 3 On the Way to the Hotel Section I Leading—in。 Section II Situational Dialogue Section III Introduction to Chinese Tourism Culture Section IV Exercises Situation 4 Check-in Service Section I Leading—in Section II Situational Dialogue Section III Introduction to Chinese Tourism Culture Section IV Exercises Situation 5 Discussing the Itinerary Section I Leading—in Section II Situational Dialogue Section III Introduction to Chinese T0u rism Culture Section IV Exercises Situation 6 Dining Service Section I Leading——in Section II Situational Dialogue Section IIl IntrOductiOn tO Chinese TOurism C：ulture Section IV Exercises Situation 7 Travel and Sightseeing Service Section I Leading-in Section II Situational Dialogue Section lll Introduction tO Chinese Tourism Culture Section IV Exercises Situation 8 Entertainment Service Section I Leading—in Section I I SituationaI Dialogue Section llI Introduction to Chinese Tourism Culture Section IV Exercises Situation 9 Shopping Service Section I Leading—in Section II Situational Dialogue Section III Introduction to Chinese Tourism Culture Section IV Exercises Situation 10 Seeing off The Tour Group Section I Leading-in Section II Situational Dialogue Section Ill Introduction to Chinese Tourism CuIture Section IV Exercises Key for Reference Appendix I Highlights of Chinese Scenic Spots Appendis II Speeches for Tour Guide References
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