民航服务英语

Unit Two Ticketing and Fares
Unit Three Check—in Procedures
Unit Four Security Check
Unit Five Flight Delays
Unit Six Welcome Aboard
Unit Seven In—flight Service
Unit Eight SpeciM Service
Unit One Booking Service
Unit Two Ticketing and Fares
Unit Three Check-in Procedures
Unit Four Security Check
Unit Five Flight Delays
Unit Six Welcome Aboard
Unit Seven In—flight Service
Unit Eight Special Service
Unit Nine Handling with the Cabin Service Objection
Unit Ten First Aid
Unit Eleven Pre-landing
Unit Twelve Arrival(I) Arrival(Ⅱ)
Unit Thirteen Customs and Security Check
Appendix I Cabin Announcement(客舱广播)
Appendix II Civil Aviation(民航简介)
Appendix Ⅲ Career of Flight Attendants(职业认知)
Appendix IV Cabin Facilities(客舱设施)
Appendix V Cabin Service(客舱服务)
Appendix VI Core Words(核心单词)