Introduction
1. Human resource management and competitive advantage
2. Understanding the legal and environmental context of HRM
PART 1 Human resource management pre-selection practices
3. Planning for human resources
4. Analyzing jobs
PART 2 Human resource management selection practices
5. Recruiting applicants
6. Selecting applicants
PART 3 Human resource management post-selection practices
7. Training and developing employees
8. Appraising employee job performance
9. Determining pay and benefits
10. Implementing productivity improvement programs
PART 4 HRM Practices affected by external factors
11. Complying with workplace justice laws
12. Understanding unions and their impact on HRM
13. Meeting Employee safety and health needs
14. Establishing HRM practices overseas
Conclusion
15. Working in the HRM field
Manager's guide to the internet
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