定 价:¥23.00
作 者: | 陈利华 |
出版社: | 电子工业出版社 |
丛编项: | |
标 签: | 暂缺 |
ISBN: | 9787121350801 | 出版时间: | 2018-10-01 | 包装: | 平装 |
开本: | 16开 | 页数: | 92 | 字数: |
项目一 接待基础训练 001
Task 1 Oneself Introduction 002
Task 2 Telephoning in the Office 006
Task 3 Receiving Visitors 010
Task 4 Cooperation 014
项目二 接待流程训练 018
Task 1 Booking a Flight Ticket 019
Task 2 At the Airport 023
Task 3 At the Hotel 027
Task 4 At a Restaurant 032
Task 5 City Tour 037
项目三 商务接待训练 041
Task 1 Company Introduction 042
Task 2 Product Introduction 047
Task 3 Bargain 052
Task 4 Making a Deal 056
Task 5 Farewell 061
项目四 校园接待训练 065
Task 1 College Introduction 066
Task 2 Meeting and Discussion 070
Task 3 Communicating with Foreigners 075
Appendix I Glossary 079
Appendix II Useful Terms 085