商务英语电邮写作实战

Chapter 1 电子邮件写作入门
Chapter 2 外贸往来邮件
Module 1 Establishing Business Relations
Module 2 Enquiries and Replies
Module 3 Offers and Counter-offers
Module 4 Orders and Contracts
Module 5 Payments
Module 6 Packing and Shipment
Module 7 Insurance
Module 8 Complaints and Claims
Chapter 3 社交商务邮件
Module 1 Invitation Letters
Module 2 Congratulation Letters
Module 3 Thank-you Letters
Chapter 4 公司内部往来邮件
Module 1 Notices
Module 2 Suggestion Letters
Module 3 Meetings
Module 4 Recruitment Ads & Application Letters
商务英语电邮写作参考答案